Shipping and Returns
Grillie will issue a full refund or exchange for product returned within 30 days of purchase with original receipt or proof of purchase for any reason. For the full 100% refund, the package and contents need to be in resale-able condition. Otherwise, Grillie reserves the right to charge the greater of $10 or 20% of the sale price for each unit returned to replace lost or missing packaging or other contents. Please contact us at firstname.lastname@example.org prior to return for a return authorization number.